Membership fees. Membership fees are non-refundable once processed, except where a membership application is not approved by the Executive Committee, in which case fees are refunded in full. Any other refund request is considered at the discretion of the Executive Committee. If you believe a payment was made in error, contact us at Info@canorienttoronto.com.
Event tickets. Event tickets are non-refundable and non-transferrable unless Canorient cancels or reschedules the event. If we cancel an event, you will receive a full refund. If we reschedule, your ticket is valid for the new date, or you may request a refund. Ticket transfers to another person are welcome at any time before the event.
Hall rentals. Hall rental cancellations and refunds are handled at the discretion of the Executive Committee and are governed by the Hall Rental Agreement signed at the time of booking. See our Hall Rental Cancellation Policy.
Other Refund Requests
Any other refund requests will be considered at the sole discretion of the Canorient Executive Committee.
If you have any concerns or believe a payment was made in error, please contact treasurer@canorienttoronto.com.
Processing
Approved refunds that meet the above conditions will be credited (less Stripe transaction fees) to the original payment method within 5 to 10 business days.